Terms & Conditions for Penflower Ink

Last updated: 06-02-2026 to add clarification on licensing regarding commissioned works

Welcome to Penflower Ink. These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our site, you agree to these terms. If you do not agree, please discontinue use of our services. Also study our privacy policy

1. About Us

Penflower Ink
Email: contact[at]penflower-ink.com
VAT/ Number: 13304280012

Based in Italy.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order
• Not misuse the website
• Use the website only for lawful purposes

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products & Pricing

• All product descriptions, images, and prices are subject to change without notice.
• We strive for accuracy but do not guarantee that product details are error‑free.
• Prices include VAT depending on your location and applicable laws.
• We reserve the right to modify or discontinue products at any time.

4. Orders & Payment

When placing an order:

• You agree that all information provided is accurate and authorised.
• Payment must be completed before order processing.

We may cancel an order if:

• Payment cannot be processed
• Fraud or unauthorised activity is suspected

5. Returns & Refunds

For digital products refunds and returns are not applicable. If a problem occurs with your product contact Penflower Ink via email or the contact form on the website.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Penflower Ink..
You may not reproduce, distribute, or exploit any content without written permission. We also do not permit you to use any content on this website to train generative “AI”, or similar machine learning technologies. You are also prohibited from using any content on this website for the purpose of creating NFT’s.

Commercial commissioned works fall under the CC BY-ND 4.0 license. In short that means you are allowed to use the work in a commercial matter, including using it in promotional materials. However you are not allowed to create derivates, remixes or use the works to train so called generative AI or similar types of machine learning technologies.

Personal commissioned works fall under CC BY-NC-ND 4.0 this means you can share the artwork as it is, with proper attribution, but not in a commercial manner or make any changes to it. It is also not allowed to use the works to train so-called generative AI or similar types of machine learning technologies.

More information regarding commissions here

7. GDPR & Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

7.1 Data We Collect

We may collect:

• Contact details (name, email, phone)
• Shipping and billing addresses
• Payment information (processed securely by third‑party providers)
• Order history
• Website usage data (cookies, analytics)

7.2 How We Use Your Data

We use your data to:

• Process and deliver orders
• Provide customer support
• Improve our website and services

7.3 Legal Basis for Processing

We process your data under:

• Contractual necessity (to fulfil your order)
• Legitimate interests (improving services, preventing fraud)
• Consent (marketing communications)
• Legal obligations (tax and accounting requirements)

7.4 Your GDPR Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at contact[at]penflower-ink.com.

7.5 Data Storage & Security

We store your data securely and only for as long as necessary to fulfil the purposes outlined above.
We use industry‑standard security measures to protect your information.

7.6 Third‑Party Services

We may share data with trusted third parties such as:

• Payment processors
• Shipping carriers
• Analytics providers

These partners comply with GDPR and process data only as necessary.

8. Cookies

Our website uses cookies to improve user experience, analyse traffic, and personalise content.
You can manage cookie preferences through your browser settings or our cookie banner.

9. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

For questions about these Terms & Conditions or GDPR compliance, contact us at:
contact[at]penflower-ink.com